Getting Started

Ready, Set, Go
in <14 days

Our Customer Success Team is well experienced in onboarding global and local businesses. We understand the interests of the different stakeholders involved, and we will work alongside you to offer our professionalism and support in setting clear objectives, aligning expectations, and fixing timelines to ensure a timely and successful onboarding.

TRY BEFORE YOU BUY

We offer a no-frills FREE TRIAL to experience our platform
View Our <14-day Onboarding Milestones

Day 1 - Internal Kickoff

A 60min conference-call with internal stakeholders and champions to determine your process flow, customizations, roll-out plan and a go-live date.
Day 3 - LSP Invitation

Select, notify and invite your preferred LSPs (logistics service providers) to connect to your account on Cargobase. LSPs simply complete a short form with their usernames and contact details.
Day 7 - Setup & Training

Cargobase creates user profiles, configures all LSP profiles, and commence training with all relevant shipper and provider staff. Training is typically done virtually, with all necessary and additional training materials and resources provided. This is usually completed in less than a week.
Day 14 - GO LIVE

You're all set! We understand the first few days are critical, and be assured that our Customer Success Team is available 24/7 to proactively help and assist operations, get your feedback, and resolve any challenges.
Review & Evaluate

Based on the agreed timeline, our Customer Success Team will conduct a thorough feedback session with all stakeholders to review, evaluate, fine-tune processes, and further customize, automate, and integrate where necessary.